![]() ![]() This only applied to those who purchased the AVG Password Protection feature and the issue was fixed today at 12:20pm. Some AVG users recently may have been unable to access their browser passwords when using Firefox. Update 2: AVG provided the following statement: Update: Here is the official bug by Mozilla that highlights the issue. In other words: the issue is not caused by Firefox, it is caused by third-party software that corrupts the logins file of the Firefox web browser. Bad news is that this is only a temporary solution as the files will be corrupted again unless Avast updates its software programs to address the issue. Good news is that the passwords are still there and that affected users should be able to recover them on their devices. ![]() ![]() It is possible that other security programs may cause the issue as well. It appears that the software programs somehow corrupt the login.json file so that Firefox cannot read it anymore. Reports suggest that Avast and AVG security applications cause the issue for Firefox users. Instead of having to enter the passwords manually each time they are requested, Firefox would provide the password when needed.įirefox saves the data in the file logins.json in the Firefox profile folder.
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